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Inneryatra Privacy Policy

Inneryatra Limited we respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and other related services (collectively, the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information as described below.

1. Interpretation and Definitions

Interpretation: Capitalized terms used in this Privacy Policy have the meanings defined below.

Definitions:

  • Account: A unique account created for you to access the Service or parts thereof.
  • Affiliate: Any entity controlling, controlled by, or under common control with Inneryatra Limited.
  • Application: The Inneryatra software downloaded or accessed by you.
  • Company: Inneryatra Limited, Inner Yatra, Aranyaka, B26, Qutab Institutional Area. New Delhi, India.
  • Device: Any electronic device used to access the Service.
  • Personal Data: Any information that identifies or can reasonably be linked to you.
  • Service Provider: Third-party companies or individuals providing services on behalf of Inneryatra.
  • Usage Data: Data collected automatically about your use of the Service.
  • You / Your: The individual or entity using or accessing the Service.

2. Information We Collect

Personal Data You Provide: We may collect information you voluntarily provide such as your name, email address, phone number, postal address, payment details (when applicable), profile information, and preferences.

Usage Data Collected Automatically: When you access the Service we may collect technical and usage information including IP address, device identifiers, browser type, operating system, pages visited, session duration, and error or diagnostic data. With your permission, we may also collect location data.

Information from Your Device: With your consent the app may access contacts (for referrals or sharing), camera or photos (for profile or content upload), and other device features. You can enable or disable these permissions via your device settings.

3. How We Use Your Information

We use your data to:

  • Provide, maintain, and improve the Service;
  • Manage your Account, bookings, and purchases;
  • Personalize content and recommendations;
  • Communicate updates, offers, and important security notices;
  • Monitor and analyze usage to improve features and user experience;
  • Detect, prevent, and address fraud or abuse; and
  • Comply with legal obligations.

4. Sharing Your Personal Data

We do not sell your personal information. We may share your data in the following limited circumstances:

  • Service Providers: Hosting, analytics, payment processing, customer support and other vendors who process data on our behalf under confidentiality obligations.
  • Mentors / Guides: When you book or communicate with a mentor, guide, or teacher, we may share necessary details to facilitate the service.
  • Affiliates & Partners: Where needed to deliver features or promotions, subject to this Policy.
  • Legal & Safety: To comply with laws, respond to legal process, or protect Inneryatra’s rights or the safety of users.
  • Business Transfers: In connection with a merger, sale, or reorganization of our business (we will require the transferee to honor this Policy).

5. Retention of Your Data

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion of your account and related data by contacting us (see Contact section).

6. International Data Transfers

Your information may be processed or stored in India or in other countries where our service providers operate. When data is transferred across borders we take reasonable steps to protect it consistent with this Policy.

7. Security of Your Data

We implement reasonable technical and organizational measures to protect your Personal Data from unauthorized access, loss, misuse, or alteration. However, no storage or transmission method is 100% secure and we cannot guarantee absolute security.

8. CCPA & Other Regional Rights (If Applicable)

If you are a resident of California or other jurisdictions with data rights, you may have rights including access, deletion, correction, portability, and the right to opt-out of certain processing. To exercise these rights, please contact us at the email below. We will verify your identity before responding to requests.

9. Children’s Privacy

The Service is not intended for children under 18 without parental consent. We do not knowingly collect Personal Data from children under the applicable age. If you believe we have collected such data without consent, contact us to request removal.

10. Your Choices and Controls

  • You can update or correct your Account information in-app or by contacting support.
  • You may unsubscribe from marketing communications by following the instructions in those messages.
  • You control device permissions (location, contacts, camera) through your device settings.
  • You can disable cookies in your browser, though this may affect functionality.

11. Links to Other Websites

The Service may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing Personal Data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on the Service with a revised “Last Updated” date. Material changes will be communicated through the app or by email when appropriate. Continued use after updates indicates your acceptance.

13. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our handling of your Personal Data, please contact us:

Inneryatra Limited
Inner Yatra, Aranyaka, B26, Qutab Institutional Area, New Delhi.
Email: info@inneryatra.com

Note: This Privacy Policy is provided for informational purposes and should be reviewed by your legal advisor for compliance with local laws and regulations before publication.